We are alerting our clients that due to one of our employee’s family members having COVID, we have decided to take precautions and close the Center for 2 weeks. We are taking this precaution because all of the Veterinary Center employees work in such close contact, in our small office, and we take the safety and health or our staff, clients, and patients very seriously.
For the next 2 weeks, beginning today, Monday October 28th, through on Wednesday November 12th, Doctors will be seeing pets and their owners remotely, via telemedicine appointments during the Center’s usual business hours, that pet owners will be able to schedule themselves directly online. Directions for how to schedule an appointment will be available to pet owners if they call the Center’s regular number, (914) 864-1414. The Center’s veterinarians will be available for after-hours emergency phone calls, as usual, and sick pets needing medical care will be referred to the Katonah Bedford Veterinary Center, where they will be treated under our veterinarians’ guidance, as they usually are after business hours.
We appreciate your patience and understanding during these unusual times. We look forward to being back in the office in 2 weeks, and we hope everyone stays healthy and happy!
Book your Virtual Appointment with us now!
See our instructions on how to get started here.
Keeping people safe while caring for pets during the COVID-19 outbreak
To all our valuable clients and their pets, we at the Veterinary Center will continue to stay open to care for ill pets during this difficult time, but to ensure the health and safety of you, your pets, and our staff, we are implementing some new protocols:
All payment for services will be due at the time of treatment, as usual, and will be processed over the phone. We are sorry if these new policies inconvenience our clients in any way, but in order to keep our staff healthy so that we may be there to treat your pets, we feel that these steps are necessary. We cannot compromise on these new policies and risk the health of our staff. Please be patient during these trying times so that we can all get through this safely and not compromise our health or the health of our beloved pets.Learn More
Chinchillas should be housed in the largest cages possible. The minimum cage size for an adult chinchilla is approximately 3 feet by 2 feet by 2 feet. Cages may be made of welded wire mesh but should have some area of solid flooring to prevent the development of pressure sores on the soles of the feet.
Ideally, cages should have multiple levels to enable climbing and jumping. Bedding should be made from paper. Plain paper, newspaper, or commercially available shredded recycled newspaper products are all adequate.
Wood shavings are not recommended, as they can be dusty and irritating and are indigestible. Chinchillas should be taken out of the cage every day to play and exercise, but they should never be left unsupervised, as they may chew on electric cords, painted surfaces, and other toxins.
They should also be kept away from other potentially predatory pets such as cats and dogs. In addition, since their teeth grow throughout their lives, chinchillas should be provided with safe wood objects on which to chew.
The main component in a chinchilla’s diet should be hay. Full-grown adult chinchillas should be offered unlimited amounts of timothy hay. Young, growing chinchillas or nursing mothers can be given alfalfa hay that is higher in calcium content than timothy hay. Long-term consumption of alfalfa hay by an adult chinchilla can lead to the development of bladder stones from excessive calcium absorption into the blood and urine.
Chinchillas should be provided with small amounts (1-2 tablespoons per day for an adult) of commercially available pelleted food specifically formulated for chinchillas. Diets made for rabbits or other rodent species are not recommended. Ideally, pellets for adult chinchillas should be made from timothy, rather than alfalfa, hay due to alfalfa’s excessive calcium content. Small amounts of low-calcium-containing fresh greens (such as dark lettuces and other vegetables) can be offered daily to provide fiber and wear down growing teeth. Excess vegetable consumption can lead to diarrhea.
Sugary treats (such as raisins, dried fruits, yogurt drops, etc.) and high fat foods (such as nuts and sunflower seeds) should be avoided to prevent gastrointestinal upset and obesity. Fresh water should be provided every day via a sipper tube or water bottle.
Chinchillas should be checked annually by an exotic animal veterinarian. Proper diet and housing should be discussed, and a complete physical examination should be performed, including a check of the pet’s front and back teeth.
The chinchilla should be weighed, and a stool sample should be analyzed for undesirable bacteria or parasites. Proper preventive medical care before problems arise can help promote lifelong health for your chinchilla.