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Keeping people safe while caring for pets during the COVID-19 outbreak

To all our valuable clients and their pets, we at the Veterinary Center will continue to stay open to care for ill pets during this difficult time, but to ensure the health and safety of you, your pets, and our staff, we are implementing some new protocols:

  • Our waiting room is very small, and our exam rooms are even smaller, making social distancing impossible. Therefore, for the health and safety of both pet owners and our staff, we will continue to ask pet owners to hand off their pets in carriers to our staff in the parking lot outside the Center. Pet owners will not be allowed inside the Center. Instead, staff members will carefully remove pets from their carriers inside the building and then return carriers to pet owners in the parking lot. No other personal objects (toys, blankets, etc.) will be taken into the building.
  • Pet owners will be asked to provide detailed accounts on the phone to the staff about what is going on with their pets. Owners are welcome to listen on their phones to the appointment in progress as it goes on in the exam room and should feel free to ask questions as the doctor comes up with recommended plans for treatment.
  • Once the staff and the pet owner have agreed on a treatment plan for a pet, owners will be asked to sign permission for treatment online and can either wait in their cars in the parking lot until their pet’s care is complete, or they can return later to the Center at a time they work out with the staff to pick up their pets.

All payment for services will be due at the time of treatment, as usual, and will be processed over the phone. We are sorry if these new policies inconvenience our clients in any way, but in order to keep our staff healthy so that we may be there to treat your pets, we feel that these steps are necessary. We cannot compromise on these new policies and risk the health of our staff. Please be patient during these trying times so that we can all get through this safely and not compromise our health or the health of our beloved pets.

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  • Monday-Thursday: 9am-6pm
  • Friday: 9am-5pm
  • Saturday: 9am-2pm
  • Sunday: Emergency Phone Consultations Only
Sugar Glider Vet in Bedford Hills, NY

Sugar Glider Vet in Bedford Hills, NY


Sugar gliders are social animals best kept in pairs or small family groups. They bond closely to their owners and have a range of vocalizations. They are marsupials (have babies that develop within a pouch on their abdomens) native to Australia and New Guinea. They use the gliding membrane that extends from their paws to their ankles to glide between trees. When housed alone, they require a lot of attention and play time in the evening, because they are very social, are nocturnal (active at night), and need a great deal of exercise. They generally sleep during the day in a hide box or pouch/hammock. Their huge eyes function better in dim light, and in the wild, their large incisor teeth are used to chew on branches from nontoxic trees, such as apple or citrus, from which they can extract sap. Call our sugar glider vet in Bedford Hills, NY today.


Cages should be large, at least 24”x24”x48”, with many branches and perches to climb on. Cages should have wired sides with spacing no more than 1” square and a tamper-free door lock to prevent escape or intrusion by predatory pets, such as cats and dogs, or small children.
They should be provided with wooden nest boxes up high in the cage and lined with shredded newspaper or recycled paper bedding. Wooden shavings/chips are not recommended, as they are dusty and indigestible, and can be irritating. Environmental temperatures should be 70-90ºF. Thus, heat supplementation may be needed. Their enclosures should be cleaned frequently.


Sugar gliders should be fed a commercially prepared diet (pelleted diet) for insectivorous/carnivorous animals as 50% of their total diet. Leadbeater’s mixture (see below) can be cooked and fed as the other main food source (about 25% of the diet).
An additional 20-25% of their diet should be made up of chopped fruits and vegetables such as apples, grapes, mango, papaya, carrot, and sweet potato sprinkled with a vitamin/mineral powder.
The remaining 5-10% of the diet should include hard-cooked egg yolk or insects (crickets, mealworms, waxworms, and moths) dusted with calcium powder. In addition, nectars formulated for lory parrots can be given as a fruit substitute or a treat. Refined sugars, such as chocolate, and fatty foods (seeds and nuts) should be avoided.

Leadbeater’s Mixture

  1. 150 ml (5 oz.) warm water
  2. 150 ml (5 oz.) honey
  3. 1 shelled hard-boiled egg
  4. 25 g high protein baby cereal
  5. 1 tsp vitamin/mineral supplement

Mix warm water and honey. In a separate container, blend egg until homogenized add honey/water, vitamin powder, and baby cereal, blending in each ingredient. Refrigerate.


All sugar gliders should be examined by an exotic animal veterinarian after purchase and annually to ensure that they are healthy. They should receive a complete physical examination, and dietary and environmental requirements should be reviewed. Their stool should be checked for parasites. Good preventative medicine helps ensure a long, healthy life for your pet sugar glider.

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